Just Ask!
Service & Support from USCNi
Reliable Service & Support: Just Ask!
At U.S. Consumer Net, Inc., our commitment to exceptional service and support means we’re always here when you need us. Whether you have a quick question or need comprehensive assistance, just ask; we’ll be ready to help. Explore our flexible support plans designed to meet a variety of needs:
Flex Plan
- Get support when you need it.
- No long-term commitment
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Perfect for those who prefer flexibility without a long-term commitment. With our Flex Plan, you’re not locked into a retainer or upfront fees. Simply make a request, and we’ll handle the work. At the end of the month, you’ll receive a detailed bill based on the actual time spent on your requests. It’s a straightforward, no-obligation way to get the support you need when you need it.
Basic Plan
BENEFITS
- Get small updates on a monthly basis and save approximately 32%.
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Ideal for clients who require regular, small-scale updates or support for their website. The Basic Plan includes 20 minutes of support time per month, which can be used for numerous website-related tasks. Enjoy a 32 percent savings compared to our standard rates. Please note: unused time does not roll over to the next month. Should your needs exceed 20 minutes in a given month, any additional time will be billed at our standard rate at the end of the month.
Advanced Plan
BENEFITS
- Get support when you need it
- Save approximately 10% by paying for your support time in advance
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Designed for more comprehensive needs, the Advanced Plan offers a robust support package with extensive features to keep your website running smoothly. This plan provides a well-rounded approach to managing and maintaining your online presence by providing updates and support as you need it. With this plan, you save approximately 10% compared to our standard rate.
WordPress Maintenance Plan
BENEFITS
- Know that all your WordPress updates and security checks are covered year-round.
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Our WordPress Maintenance Plan is tailored specifically for WordPress sites, offering targeted support to keep your site secure and up-to-date. This plan covers critical updates, security checks, and performance optimization to ensure your WordPress site operates seamlessly.